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Privacy Policy

Last updated: March 20, 2026

1. Introduction

PullValue.io ("we," "us," or "our") operates the website pullvalue.io (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Data

When you create an account, we may collect the following personal information:

  • Email address
  • Name (if provided via Google or Discord OAuth)
  • Payment information (processed securely through PayPal; we do not store your credit card or PayPal account details)
  • Account preferences and settings

2.2 Usage Data

We automatically collect certain information when you visit our Service, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Device information (screen size, operating system)
  • Referring website or source
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Service
  • To process transactions and manage your subscription
  • To send you alerts, notifications, and updates related to your account and EV data
  • To respond to your inquiries and customer support requests
  • To analyze usage patterns and improve the user experience
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We use third-party services such as Supabase (database), PayPal (payments), and Railway (hosting) to operate our Service. These providers have access to your data only as necessary to perform their functions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit (TLS/SSL), secure database storage via Supabase with Row Level Security (RLS), and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

7. Third-Party Services

Our Service integrates with the following third-party services, each with their own privacy policies:

  • Supabase: Authentication and database services
  • PayPal: Payment processing
  • Google OAuth: Sign-in authentication
  • Courtyard.io: Public data scraping for EV analytics (we do not share your data with Courtyard.io)

8. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete personal data.
  • Deletion: Request that we delete your personal data (subject to legal obligations).
  • Portability: Request that we transfer your data to another service provider.
  • Opt-Out: Opt out of marketing emails at any time by clicking the "unsubscribe" link.

To exercise any of these rights, please contact us at support@pullvalue.io.

9. Children's Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@pullvalue.io